ProCare Service Care

ProCare Service Care

We provide the best information with your ProCare and how to care for it. If there are any options we have a fixing service.

A nationwide, fix-or-replace desktop maintenance service for all mainstream PCs, laptops and peripherals.

With ProCare it  guarantees equipment repair within an agreed time. If not, your hardware will be replaced.

If your equipment cannot be fixed onsite, it will be repaired at our support centre. Depending on your Service Level Agreement, you may be loaned a unit with your software image preloaded.

  • Downtime minimised
  • Productivity maximised
  • SLA tailored to your needs
  • 1st time contract contractually assured
  • Loan equipment for maximum system availability
  • Extensive equipment stock to meet SLAs
  • Competitive pricing

Possible Fix Times

  • 4-hour response / 4-hour fix (8 hours)
  • 8-hour response / 8-hour fix (16 hours)
  • 16-hour call-to-fix
  • Next business day

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